No matter how many pictures, videos, or testimonials you put on your website about how amazing your rental property is, you’re still going to have to give physical tours of it. To some property owners, this could be the worst part of the leasing process – you might not be very good at public speaking, or maybe you just feel awkward about the whole thing. We’ve come up with a few tips to help you rock your tour, whether this is your first, or your 9,000th!
#1: Triple Check the Property.
You don’t want to be showing your rental property and have any unexpected surprises waiting for you. You want your property to be spotless and pest free when showing it (and while people are living there), so doing a check up right before the tour will give you peace of mind knowing everything is in its place and in working condition.
#2: Dress Up.
Prospective tenants don’t want to see their potential landlord wearing sweatpants and a stained t-shirt. Look the part of a property manager – you’re trying to make an impression that convinces these people you are a respectable and responsible landlord. This includes smelling nice, hair styled, and clean, professional outfit.
#3: Be Nice.
No one wants to talk to someone that’s being crabby or antisocial. Make it a point to call them by their names and ask them a few questions to get to know them. After all, if they end up becoming your tenants, you will want to have a relationship base already formed!
#4: Be Prepared.
Know the answers to the questions you know they’re going to ask. Also know the dates of any major changes that have happened to the property. Be prepared with information on what is located around your property as well as what school district it’s in and any local attractions to highlight. To make this easier, you might come prepared with a small packet of this information.
#5: Rinse and Repeat.
The odds of you giving just one tour for your vacant rental property and them signing the lease is slim to none. Most rental property owners must give many tours before they find the perfect tenants. However, it’s important to realize that just because you’ve done this tour multiple times, to potential tenants this is their first time every seeing your beautiful property – so treat them as such!
It’s easy to get into a rut of giving tours and answering the same questions, but to get great new tenants you have to be willing to keep up this cycle! And for those of you about to give your first tour of your property, don’t be nervous. You’ll be a pro in no time! If you’re more worried about the time aspect of giving tours, consider hiring a property management company to take care of tours for you! A company like C.A.B. Group can maintain your property and highlight its best features so you have the time to do other things.